Questions about Princess Cruises

General

• keyboard_arrow_rightWhich shipping company operates Princess Cruises?

  Princess Cruises is a US shipping company founded in 1965 and is currently one of the world's leading cruise lines, operating a fleet of 15 ships. Its holding company, Carnival Corporation, owns Cunard Line, Seabourn Cruises, Costa Cruises, Holland America Line, Carnival Cruise Line, and Princess Cruises. It is also a sister company of P&O Cruises UK and P&O Cruises Australia. In 1977, the cruise ship Pacific Princess was featured in the American television drama "The Love Boat." The series became a hit, running for about 10 years. Through the show, people learned about how to spend and enjoy a cruise vacation, and the Princess Cruises brand name and logo, the "Sea Witch," became widely known.

• keyboard_arrow_rightWhat makes Princess Cruises unique?

  We offer a relaxing and comfortable onboard environment and the high-quality meals that only a premium-class luxury cruise ship can provide, providing a cruise trip that will satisfy our customers. As a pioneer in the cruise industry, we have always promoted innovations to improve our services, such as the introduction of balcony cabins, a buffet restaurant that is open until late at night, and "Anytime Dining," which allows you to make reservations at the main dining room at any time during opening hours.

• keyboard_arrow_rightWhat age group of passengers is it suitable for?

  Based on an elegant and casual concept, we offer meals and service that will satisfy those looking to enjoy a relaxed and calming adult trip. Of course, it is also perfect for families and trips with three generations, and we even have kids' areas (separate by age) on board for younger guests.

• keyboard_arrow_rightWhat are the main areas served?

  We operate in various waters around the world, including Alaska, Mexico, the Caribbean, the Mediterranean, the Baltic Sea, Oceania, South America, and Asia. Cruises departing from and arriving in Japan have also been available since 2013.

• keyboard_arrow_rightAre there any long-term world cruises?

  We offer fascinating world cruises lasting over three months, with ports of call changing every year.

• keyboard_arrow_rightHow many cruise ships do you own?

  Princess Cruises will have 15 cruise ships in its fleet by 2025.

• keyboard_arrow_rightWhich cruise ship would you recommend?

  Each cruise ship has its own characteristics. Large cruise ships over 100,000 tons offer a wide range of facilities. Mid-sized cruise ships are attractive because of their reasonable size and ease of use. Small cruise ships are popular for their more homely service, as passengers and crew members are closer to each other.

• keyboard_arrow_rightWhat are the features of the Diamond Princess, which was built in Japan and departs and arrives in Japan?

  We offer relaxing onboard facilities and high-quality meals that are unique to premium class. We also offer a large public bath called "Izumi no Yu," which is rare on foreign ships, and a Japanese food menu, allowing you to enjoy a cruise departing from and arriving in Japan with even more comprehensive services. Furthermore, on board, we provide guides in both English and Japanese, and have Japanese-speaking staff on board, so you can enjoy your cruise life with peace of mind.

• keyboard_arrow_rightWhat is the dress code on board?

  Daytime (Casual Time) Casual attire such as T-shirts, polo shirts, shorts, and dresses is acceptable. The ship is air-conditioned, so it's a good idea to bring a cardigan or other jacket. (Pool, Spa, etc.) Casual attire Swimsuits are permitted. However, swimsuits are not permitted in restaurants or indoor facilities. Nighttime (Dress Code Apply) Smart casual: collared shirts, slacks, dresses, etc. Formal Nights (1-3 nights depending on the length of the cruise): Men: Suits or jackets with ties Women: Dresses or fancy dresses

• keyboard_arrow_rightCan you also arrange a hotel?

  We do not arrange hotels for courses departing and arriving in Japan. For courses departing and arriving overseas, we offer a program called "Cruise Plus" (for a fee) that includes hotel stays before and after the cruise, as well as transfers between the airport and hotel, and between the hotel and port. Arrangements can also be made after the reservation has been made. Please contact us.

• keyboard_arrow_rightAre there any discount packages for drinks and Wi-Fi?

  "Princess Plus" and "Princess Premier" plans include Wi-Fi, drinks, and tips. "Princess Standard" does not include these. We highly recommend "Princess Plus" as it offers better value if you apply in advance.

• keyboard_arrow_rightWhat should I bring before boarding?

  Pajamas, toothbrushes, and razors are not provided, so please bring your own. Please bring a cardigan or similar item in preparation for the onboard air conditioning and the cooler mornings and evenings. Large luggage such as suitcases will be stored on the ship the day before disembarkation, so please bring a carry-on bag large enough to hold one night's worth of luggage, including toiletries.

• keyboard_arrow_rightCan I board the ship in a wheelchair?

  Diamond Princess has 27 wheelchair-accessible cabins. The ship is also barrier-free with no steps, so you can board with peace of mind. As the number of cabins is limited, please be sure to request this at the time of booking. *Depending on the type of wheelchair, it may not be possible to bring it on board. *Please note that we may refuse to allow wheelchair passengers to board or disembark at some ports of call.

• keyboard_arrow_rightHow do I manage my valuables?

  Please use the safety deposit box provided in each guest room and manage your belongings yourself.

• keyboard_arrow_rightWhat about the power supply in the cabin?

  The guest rooms are equipped with 110V/60Hz power outlets. USB outlets are also available. However, we recommend using a transformer for precision equipment.

• keyboard_arrow_rightCan I celebrate birthdays and anniversaries on board?

  If you have a special occasion such as a birthday, wedding anniversary, or honeymoon to celebrate during your cruise, we will celebrate it free of charge in the dining room. Please let us know when you make your reservation or at least three weeks before departure. We also have paid packages for honeymoons, birthdays, wedding anniversaries, etc. Please contact us via chat for more details.

• keyboard_arrow_rightAre there any facilities for children?

  We have a Kids' Center, Youth Center, and Teen Center, where children from 3 to 17 years old are divided into age groups and programs such as craft classes, dance, and video games are offered.

• keyboard_arrow_rightIs tipping required on board?

  We offer an automatic gratuity system to reward dining room staff and room stewards. The following gratuities will be automatically added to your onboard bill: USD 16.50 per person per night for suites, USD 15.50 for junior suites and premium junior suites, and USD 14.50 for all other staterooms (excluding Princess Plus). An 18% service charge will be automatically added to all alcoholic beverages served in bars, lounges, and dining rooms.

• keyboard_arrow_rightHow do I pay on board?

  The onboard currency is US dollars. In addition to cash, American Express, Diners Club, VISA, MasterCard, and JCB credit cards are accepted. Payments on board can be made by simply holding up the medal-shaped terminal "Ocean Medallion." If you register your credit card in advance, you will not need to settle the bill on the day of disembarkation.

• keyboard_arrow_rightWhat to do if you become ill on board?

  In case of an emergency, there is a medical room (medical center) available 24 hours a day. Medical treatment is charged, but overseas travel accident insurance may be applicable. We recommend taking out insurance in case of an emergency.