DIAMOND PRINCESS Reviews

Customer service everywhere was good. The food was quite good as well. I just didn't expect better...But I wish they run breakfast a bit longer. I had to wait for pizza when was late.

My big disappointment was with not having enough of good entertainment in the evening. I was on my own & don't go to bed early. So, really was relying on much BETTER shows. I only liked 1 - Americans. The rest was rubbish. The guy in a bar on a piano was also good, but how often u want to sit in same bar, listen to same... They should really improve the shows in the Theater. Because my evenings were too boring, I booked now a trip on Norvegian, as their entertainment have very good reviews. Unfortunately, I had to go to my cabin too often to watch TV. It really spoiled my trip.

Still was a decent trip. Thank u, Princess.

All the crew gave 100% .

Bought the package before boarding ,not worth it as most of the time the Wi-fi would not connect due to Satalite positions around Japan, Carnival PLC (The owners) know this but are still prepared to charge full price.

The drinks package is not worth purchasing, you cannot get anothing other than coffee on disembarcation as they want you off by 8.00 a.m.

Excursions are over priced compared with on shore pricing.

Big cut backs on entertainment since I last sailed on this ship.

Small food portions in Restaurants.

The ship is begining to look tired and in need of a face lift ,some sound systems not working properly carpet seams coming apart in main foot traffic areas, little attention paid too safety in Atrium allowing passengers to block staircases to watch events.

Overall a good cruise if you avoid purchasing on board.

Could not fault any of the crew who work hard to protect the brand

We recently sailed Diamond Princess on the 11-night Circle Japan itinerary and it became our favourite cruise to date. The ship is older but beautifully maintained, elegant and comfortable, with excellent service, a strong Japanese influence and consistently impressive food. The main dining room was particularly good, while Crown Grill, Chef’s Table and the Caymus Winemakers Dinner were standout experiences. The buffet offered excellent Japanese and Western choices and stayed open throughout the day. Pools were enjoyable and uncrowded, and The Sanctuary was worth the splurge for a quieter, luxurious space, although its food and service were disappointing.

Our balcony cabin was spacious and comfortable, and a pedestal fan helped with nighttime warmth. Embarkation and disembarkation were exceptionally smooth. OceanNow was convenient but unreliable and limited.

The predominantly Japanese, older passenger demographic created a relaxed, respectful atmosphere. Overall, we loved the combination of relaxing onboard while sampling different Japanese destinations.

Great staff morale from the very beginning throughout. The staff at Sabatini was outstanding and worked incredibly well together. We bonded with waitstaff at Crooners bar and the cafe by the pool. They recognized us and welcomed us with positivity at every interaction.

Good drinks! The options are varied. The wine at every location was above average. We had the premier package and made good use of its perks. Money well spent in my opinion.

Princess offered excellent excursions in Japan. Every guide was knowledgeable, fun, and appeared to really enjoy showing parts of their local community to us.

The ship is well maintained. Each space flows well into the next, yet retains a unique vibe for every mood.

We had a balcony with excellent views and privacy. The chairs were okay and about as comfortable as outside furniture made to withstand sea conditions can be. The bed was cozy. We felt the room made good use of its space.

Overall, I highly recommend the Diamond Princess with this staff.