MSC VIRTUOSA Reviews

The ships facilities are good but overcrowed and understaffed. The food is Luke warm at best and that includes the cold food. If this was under UK food standards agency regulations MSC would be shut down as a health hazard. I have spoken with the guest services to see if i can be moved to a less cramped and more suitable restaurant, this cannot be done due to the ship being full. Also Spoke with a couple of guests in Yacht Club today and they have the same issue with cold hot food and warm cold food like cheeseboard’s. This is the basics either get it right or get a bank of microwaves so people can enjoy hot food. The cabin is very good. The bars are very busy with the serving staff being hit or miss on motivation and interest. The Caraousel show was amazing but the other shows have been out of tune with the backing music drowning out the singers. First and last MSC cruise.

a great experience overall. (late aug/early sept)

stunning views of Norway. lots of entertainment throughout the day and night. plenty of buffet to choose from.

fun for everyone from all walks of life.

i was pleasantly surprised to hear a rare japanese composition played by Simone, a talented pianist/member of MSC staff, who also plays a wonderful selection at the piano bar during the evenings. never thought i would hear that beautiful rendition live in public.

the pools are all heated so you can enjoy them in all weathers.

it can feel a little busy at first but you learn to settle and can always find a quiet spot if you plan accordingly.

wifi is sold as an extra but we just used the local wifi when near land. you dont need to be glued to your gadgets anyway.

theres enough on the room tv to keep you informed when out at sea.

we did the photo package but did not bother with the drinks plan as that would have been £60 a day for the 2 of us. (£30 each).

buffet included water/tea and coffee/ fruit juices so you wont go thirsty.

theres no vending machines or drinks fridges in the onboard shops so make sure you bring a flask if you dont intend to do the drinks packages .

The ship is lovely and clean

The staff are extremely helpful and very welcoming

The food was very good

The cons

The marketplace restaurant was like a zoo at meal times very very full and busy

The main complimentary restaurants were well organized but they leave guests in dressed in shorts tshirts baseball caps in the evening very unprofessional.

Bar areas were overcrowded and too near each other to be enjoyable as singers had to stop singing not to compete with singers in another close area making sound levels uncomfortable,

The theatre shows had to be booked as only holds approximately 750 with 3 shows 35 minutes each and 6000 people on board

On sunny days no subbed available unless you’re there to get on at 6am and the whole ship is so full .

Everyone we spoke to had the same complaints and would not book on this ship again,

Also there is no dress code it’s a wear anything you want cruise very very very casual anything goes

We have been on 3 previous Smaller msc ships and were great